Announcement 01 - Welcome

Academy Documents

Please access the Students' Policies & Forms through this link. The following documents are all available in the link - Student Handbook, Student Code of Conduct,  Students' Privacy Notice, Deferral, Suspension, and Cancellation Policy, Assignment Extension Policy, Re-Sit Policy, Complaints Procedure Policy, Equality Policy and Student Disciplinary Policy


Online Sessions' Link

To connect to the online sessions of this study programme please click on this link. You will be asked to register your attendance for each session you join, if you are not already signed in into your Zoom account. You will also be asked for the password which is below.

Meeting ID: 914 7079 2877
Passcode: 413115


Link for session 9 on Tuesday 6 December 2022


Meeting ID: 818 0686 3735
Passcode: 773189

Make sure that you show with your name & surname as you have been registered for the study programme. This is very important for attendance purposes.

Lecture Schedule & Notes

Lecture notes will be available during the week following the respective lecture. Schedule dates are indicative and may change. All changes, if any, may be communicated via email, SMS or telephone calls.

LectureDateTimePresentationNotes (If Any)Session Recording
Lecture 0113 October 202217:30 to 20:00hrsPresentation 01Request
Lecture 0220 October 202217:30 to 20:00hrsPresentation 02Request
Lecture 0327 October 202217:30 to 20:00hrsPresentation 03Request
Lecture 043 November 202217:30 to 20:00hrsPresentation 04Request
Lecture 0510 November 202217:30 to 20:00hrsPresentation 05Request
Lecture 0617 November 202217:30 to 20:00hrsPresentation 06Request
Lecture 0724 November 202217:30 to 20:00hrsPresentation 07Request
Lecture 081 December 202217:30 to 20:00hrsPresentation 08Request
Lecture 096 December 202317:30 to 20:00hrsPresentation 09Request
Lecture 1016 December 202217:30 to 20:00hrsPresentation 10Request



Ms Darine Aboulezz

Dr Christine Calleja

Mr Calvin Cassar

Mr George Steve Darmanin

Mr Antoine P. Portelli

Mr Angelito Sciberras


Lecture Summaries & Suggested Reading


Lecture 1 - Employee Onboarding - Mr Calvin Cassar

Learning Outcomes

In this lecture, students will be given the opportunity to develop an understanding of the key principles tied to recruitment and selection, starting off from understanding company requirements for a role, formulating a job specification and then carrying out sourcing and assessment of candidates. A brief overview of selection methods will be carried out looking into interviews and testing in particular. Additionally, students will have the opportunity to look into the process to be undertaken post-selection leading to the employee to be onboarded in the company, with emphasis being placed on the steps to be undertaken for this to be carried out in a successful way. Reference will be made to tools that can facilitate the process.

Core Reading List

Supplementary Reading List


Lecture 2 - Basic Bookkeeping - Mr Antoine P. Portelli

Learning Outcomes

The lecture will provide a walkthrough of the financial aspects encountered by Administrators and Office Management officers during their daily work.  It will cover the areas of basic book-keeping; the major concepts of accounting; the standard terminology used in day-to-day accounting work; and the necessary documents required to be able to operate an efficient accounting function.

Additionally, the lecture will also provide practical examples of financial recording systems; management accounting reporting; and the published financial statements of various entities, with special focus on those of limited liability companies as presented to the Malta Business Registry.

Core Reading List

  • Bauerle, J., (2018). Accounting Quickstart Guide. ClydeBank Media LLC.

Supplementary Reading List


Lecture 3 - Health & Safety Essentials - Mr George Steve Darmanin

Learning Outcomes

During this session participants will  be able to understand, the basics of occupational health and safety. They will also be exposed to the most relevant Health and Safety legal requirements including the Display Screen Equipment Regulations and will also comprehend the definition of hazards and risks.

The participants will also be able to identify common hazards related to the office environment and successfully manage and control the associated risks.

Core Reading List

  • Principles of Health and Safety at Work - Holt, Allan St. John, and Jim Allen. CRC Press LLC, 2014.


Lecture 4 - Working with and protecting data - Mr Angelito Sciberras

Learning Outcomes

The students will be introduced to to GDPR while being able to comprehend the power of data. They will be able to distinguish between data and personal data and also exposed to definitions in the legislation. Participants will also be exposed to data processing principles, data subjects rights, and lawful processing.

By the end of the session they will be able to understand the principles of data processing, gain more awareness on how to protect the data being processed and to limit the processing to what is necessary. They will also be able to identify whether the company is acting as a Controller or Processor and also explain essential office management and data privacy implications.

Core Reading List

Supplementary Reading List

  • Borg R., Gonzi P., Sciberras A., (2018) GDPR for HR Professionals


Lecture 5 - The Basics of Employment Law - Dr Christine Calleja

Learning Outcomes

During this session, we will cover the main rights of employees, such as protection from discrimination; the right to be paid regular wages; the right to be provided with certain information; as well as the main considerations surrounding termination of employment.

Core Reading List

Supplementary Reading List

  • Emir, A. (2022). Selwyn's law of employment. OXFORD UNIV PRESS.


Lecture 6 - Office Communication (part 1) - Ms Darine Aboulezz

Learning Outcomes

To earn credibility and get the results wanted from colleagues, clients and top management, writing with clarity and conviction is essential. Participants will be exposed to different types of communication. They will also understand why active listening, honesty and transparency are important in the office setup.

Core Reading List

Supplementary Reading List


Lecture 7 - Office Communication (part 2) - Ms Darine Aboulezz

Learning Outcomes

The session will continue from the previous session on office communication and participannts will be firther exposed to the different types of communication and why and how each can build rapport.

Core Reading List

Supplementary Reading List


Lecture 8 - Events Management - Ms Darine Aboulezz

Learning Outcomes

During this session, participants will gain knowledge to effectively, proactively and innovatively understand the complexities that goes with event planning. They will understand how to, implement event management and event planning strategies, provide good customer service, create a credible event plan.

Participants will also be exposed to what is involved when working with multiple clients and vendors, and how to safeguard the wellbeing of performers and attendees, how to safely process personal data in accordance to data privacy legislation and deliver overall exceptional results.

Core Reading List

  • Event Planning by Judy Ellen
  • Into the heart of meetings: Basic Principles of meeting design by Mike van der Vijver
  • Brains on Fire: Igniting powerful, sustainable, word of mouth movements by Robbin Phillips

Supplementary Reading List


Lecture 9 - Public Speaking and Presentations - Ms Darine Aboulezz

Learning Outcomes

Communicating effectively and with confidence are key tips in everyday life. An area which is highlighted in this session is stage fright and the importance of befriending the butterflies. Participants are encouraged to think of any presentation as a friendly conversation rather than a formal speech.

They will also discover how to convey messages and give feedback using their voice and body, and how to deal with eye contact. The use of various digital tools which are available for public speaking and presentations are discussed in this lecture.

Core Reading List

  • The art of public speaking by Dale Carnegie
  • The quick and effective way to public speaking by Dale Carnegie
  • Talk like a TEDx by Carmine Gallo

Supplementary Reading List

  • A dialogue to kill the fear of public speaking by Animesh Gupta
  • The skill of self-confidence by Dr Ivan joseph
  • How I overcame my fear of public speaking by Danish Dhamani


Lecture 10 - Time Management - Ms Darine Aboulezz

Learning Outcomes

During this session students will understand the fundamentals of time management, planning and organising in order to achieve better overall results. It will enable participants to gain an understanding of the value of time, planning and organising to get most out of a day. Participants will learn techniques for eliminating time wasters, procrastination and stress.

Write SMART objectives, Delegate tasks, prioritise tasks, Set personal agendas and business agendas

Core Reading List

  • The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey
  • The 80/20 Principle: The Secret to Achieving More with Less by Richard Koch
  • Eat That Frog! 21 Great Ways to Stop Procrastinating and Get More Done in Less Time by Brian Tracy
  • The Art of Stress-Free Productivity: David Allen at TEDx

Supplementary Reading List

  • The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich by Tim Ferriss

Methods of Assessment

There will be one in class group quiz during the 5th lecture. Information on how this will be carried out may be obtained from this note. The Quiz will carry 20% of the final score.

For your final assignment, you have to choose 1 out of the 3 questions which has been made available in the Assignment Submission form below. Assignments should be submitted by not later than Thursday 26 January 2022. Assignment has to be submitted together with the Assignment Submission Form. The assignment will carry 80% of the final score.


You have to choose 1 out of the 3 questions which will be made available in the Assignment Submission form below. Assignment should be submitted by not later than Thursday 26 January 2023. The assignment has to be submitted together with the Assignment Submission Form through 21 Academy's plagiarism software turnitin. Please indicate the questions which you have addressed in the Assignment Submission form and upload assignment in pdf format. Do not scan assignment but convert/save it directly to pdf. We ask you to keep the similarity percentage very low and definitely below 20%. You should  review and rephrase any assignments which show more than 20% similarity. Any assignments submitted above 20% similarity will not be scored and considered as failed.

Assignment Submission Form

Please read further below in how you are expected to plan, design and submit your assignment and how your assignment will be assessed.

If you need information on how to plan, draft and submit your assignment follow the 21 Academy presentation on Writing and Submitting your Assignment.

We are also making the 21 Academy's Assignments Rubric available for your guidance. This is a performance-based assessment tool. Tutors will use the rubric to assist them to allocate scoring while it allows students to understand what is required in the assignment and how it will be graded.


Referencing Style

Your assignments, presentations and reflective noted should be referenced using the Harvard Referencing style. Please follow this video to understand this referencing style.  Harvard Referencing Style.


Submitting Assignments - turnitin

The Academy will notify you that assignment questions are available through an email. Through another email sent to you by turnitin (probably on the same day) you will be notified that you have been added to a "class" where you may upload your assignment/s. Assignments should be submitted by not later than 23:59hrs of the assignment submission deadline shown on the Assignment Submission form and/or the "class".

At 21 Academy you can submit more than one draft of your assignment before the submission final deadline. The last version left uploaded at the submission deadline will be considered to be your final submission paper and will be the one which will be assessed. Make sure that your final submission does not go beyond 20% similarity when including direct quotations (the sentences in-between quotes).

Follow this very short video to understand how to submit your assignment through turnitin - submitting a paper

To understand the similarity report generated by turnitin follow this 1 minute video - understanding the similarity report