22 January 2025 In today’s competitive business environment, customer care goes beyond answering inquiries and solving complaints. Customer centricity is a strategic approach that places the customer at the centre of every business decision, interaction, and service offering. It’s about…
19 June 2024 In the modern workplace, continuous professional development is not merely an option but a necessity. One of the most effective ways to ensure this is by investing in ‘train the trainer’ programmes. Training the trainers is a…
19 June 2024 The Importance of Continuous Education The pursuit of knowledge should not end with formal schooling. Continuous education, extending beyond the traditional classroom, is essential for personal and professional development. This lifelong journey of learning holds significant value…
12th January 2021 Many times we are asked to explain the different terminologies used to categorise qualifications and to compare qualifications attained in different countries. HR professionals, especially those working in recruitment especially those working in recruitment and training and…