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Award in Office Management and Administration Fundamentals

Detailed Information

Starting Date:1 October, 2024
Time:17:30 till 20:00hrs
Lecture Days:Tuesdays
Duration:10 sessions - Part Time
Contact hours:25 of 125 total learning hours
MQF/EQF Level5
Delivery LanguageEnglish
Trainers:Ms Darine Aboulezz
Dr Christine Calleja
Mr George Steve Darmanin
Mr Antoine P. Portelli
Ms. Raisa Rizzo
Mr Angelito Sciberras
Get 70% Refunded through the Get Qualified Scheme

Course Objective

A study programme which introduces the duties of an office administrator. The course participants will be introduced to the expected deliverables of such a role within a medium sized organisation. The course will also introduce the student to the links between the different roles in different fields that such administrators are expected to have, such as the link between data protection and event management.

This programme helps participants to build their confidence and skills to best express their natural creativity and ideas through presentations and public speaking skills whilst assisting in the administration of the place of work through better communication as well as a better understanding of what it takes to have the safety of both employees and personal data at the centre of company practices and decisions.

Who should attend?

  • Early school leavers or those returning to work, who seek an office-based job.
  • Individuals working, or aspiring to work, in an administrative role such as Personal Assistants and Secretaries
  • Individuals already in employment in an office setup such as clerks or junior accounting staff looking at enhancing their skill set and employability.
  • Recently appointed administrative personnel with supervisory roles

Minimum of 5 O-Levels or 2 A-Levels or equivalent minimum of MQF Level 4 of Academic Qualification


Minimum of 2 years of experience working in a business office environment


In accordance with the Academy’s Recognition of Prior Learning Policy

1 In-Class Group Quiz after 5 sessions (20% weighting)

1 Case Study project delivered after the last session (80% weighting). Students will have a choice of 3 questions to choose to address 1 in around 2,500 words.

At the end of the study programme the participants be able to understand the basic principles of:

  • a wide knowledge of the various regulations pertaining to employment law and the way in which they apply
  • the impact of privacy legislation on the day to day running of the office
  • considerations to be taken to ascertain employees’ safety at the place of work
  • reading and understanding financial statements
  • interpreting and appropriately reacting to internal and external communications
  • managing an office
  • organising in and out of office events

The learner will be able to

  • suggest best practices for attracting the best talent and employee retention in accordance with the law
  • recommend safe and secure practices with regards to processing of personal data
  • identify health and safety issues
  • exercise best practices in bookkeeping
  • communicate effectively
  • assist management with the running of the office
  • support internal and external events organisation
The Malta Further and Higher Education Authority (MFHEA) deems this Award to be at Level 5 in the Malta Qualifications Framework and the European Qualifications Framework for lifelong learning.
Get Your Money BackEmployers can get their money back through
€367.50 will be refunded through the Get Qualified SchemeEmployers applying for the IIS Scheme under the 2nd Call will be eligible to receive a subsidy of €25.85 per trainee per hour in the case of training costs and €5.20 for wage costs.

Detailed Time Table

Session 01 – Basic Bookkeeping – Tuesday 1 October 2024

Session 02 – The Basics of Employment Law – Tuesday 8 October 2024

Session 03 – Health & Safety Essentials – Tuesday 15 October 2024

Session 04 – Working with and protecting data – Tuesday 22 October 2024

Session 05 – Employee Onboarding – Tuesday 29 October 2024

Session 06 – Office Communication (part 1) – Tuesday 5 November 2024

Session 07 – Office Communication (part 2) – Friday 15 November 2024

Session 08 – Events Management – Tuesday 19 November 2024

Session 09 – Public Speaking and Presentations – Friday 29 November 2024

Session 10 – Time Management – Tuesday 3 December 2024

21 academy for AD21 website


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